Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. Please note that some of these may only be available to players from selected countries.
Our team can connect you with professional counselling services. We train our support staff to recognize problem gambling signs and provide appropriate resources. Cryptocurrency payments receive specialized support with current exchange rates and blockchain confirmation tracking. We provide basic strategy guides for blackjack, baccarat, and poker variants. Free spins have 40× wagering requirements with specific game restrictions. We explain these conditions clearly before you claim any promotional offers.
Is Caspero Casino fair and safe? Safety Index explained
We provide comprehensive responsible gaming tools including deposit limits, transaction limits, and reality checks. Table game strategies and optimal play suggestions are available through our support channels. Slot game features like bonus rounds, multipliers, and jackpot triggers get clear explanations from our team. We can explain betting options, side bets, and special features for each live game. Our support team can check your bonus progress and explain remaining wagering requirements. Welcome bonuses carry 35× wagering requirements on both bonus and deposit amounts.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. When reviewing online casinos, we collect information about their customer support and language options.
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He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Caspero Casino has an average customer support, judging by the results of our testing. The table below shows the casino’s win and withdrawal limitations.
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Bottom holds all the relevant casino information and we advise in taking time to understand the T&C prior to engaging in the site’s activities. The portfolio displays just some of the more popular titles so make sure to use the “Search bar” to your advantage. Just below the imposing Promotional banner is where the colorful gaming library is placed. Everything of importance can be found inside the casino’s menu which houses several appropriately – marked tabs for easy access.
The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Caspero Casino is one of smaller online casinos based on our estimates or collected information. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino. Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. In this review, Caspero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology.
- Because of these complaints, we’ve given this casino 16,560 black points in total.
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That is why we always check these when reviewing casinos. To view the casino’s user reviews, navigate to the User reviews part of this page. However, there is currently no User feedback score for this casino. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
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